50% OF LEADERS PILOTING AGENTS /// 6 PERSONAS MAPPED /// 12 INDUSTRIES SURVEYED /// 2,400 RESPONDENTS /// SAMPLE DATA — MAKE IT YOURS ///
50% OF LEADERS PILOTING AGENTS /// 6 PERSONAS MAPPED /// 12 INDUSTRIES SURVEYED /// 2,400 RESPONDENTS /// SAMPLE DATA — MAKE IT YOURS ///
01 // KEY FINDINGS
The numbers that matter
50%
of executive teams are actively piloting AI agents today
72%
expect agents in production within the next 12 months
3.4x
return reported by teams pairing agents with human review
02 // THE SIX PERSONAS
How agents show up
Every deployment develops a personality. These six archetypes cover the field — hover or tap a card to spotlight it.
P.01
Customer-Centric
Leads with empathy and context. Remembers history, anticipates needs, and never makes the customer repeat themselves.
P.02
Professional
Precise, measured, and on-message. Built for regulated industries where every word carries weight.
P.03
Educational
Explains as it acts. Turns every interaction into a chance to teach the user something useful.
P.04
Action-Oriented
Bias toward doing. Short confirmations, fast handoffs, and a running log of what just got done.
P.05
Trust-Building
Shows its work. Cites sources, flags uncertainty, and escalates to a human before guessing.
P.06
Sales-Oriented
Qualifies, nudges, and closes. Reads intent signals and knows exactly when to bring in a rep.
03 // WHERE AGENTS SPEND THEIR TIME
The workload, visualized
CUSTOMER SUPPORT
30%
SALES OUTREACH
25%
LEAD QUALIFICATION
20%
ONBOARDING
15%
SCHEDULING
5%
EVERYTHING ELSE
5%
Sample distribution — edit each bar's width and label to match your data.
04 // THE HEADLINE STAT
Half the field is already in motion
One in two leaders reports an active agent pilot. The dial fills as it enters view — point it at whatever proportion your report needs to land.
50%
05 // METHODOLOGY
Behind the numbers
2,400
respondents surveyed
12
industries represented
6
personas mapped
21
days in the field
All figures on this page are sample data. Replace them with your own methodology and findings — the layout, motion, and charts will adapt automatically.